Helping Minnesota Care & Disability Providers StayCompliant.Survey-Ready.Resident-Centered.Audit-Ready.Licensure-Fluent.
From 144G assisted living surveys to 245D licensing reviews — licensing, compliance, policy, training, and leadership support across both of Minnesota's regulatory worlds.
Mock surveys, gap analysis, corrective action plans.
245D · Assisted Living · Home Care
Minnesota licensure fluency across settings.
Response in 24 hrs
A real person, not a ticket queue.
MDH + DHS
Fluency across both regulatory regimes
144 & 245D
Assisted living, home care, and HCBS disability services
Person-Centered
Compliance built around the resident, not the binder
24-Hr Response
A real person, not a ticket queue
Why HiCARE
Why Providers Trust HiCARE.
Compliance work only helps if it survives contact with a real building, a real team, and a real survey.
Licensed & Credentialed Leadership
Led by a Licensed Assisted Living Director (LALD) who also meets the 245D Designated Manager qualification — MDH and DHS credentials held today, not claimed.
Healthcare Operations & Compliance Expertise
Day-to-day operations experience, not theory pulled from a regulation binder.
Legal & Policy Background
Policy written to hold up under review, in language your staff can actually follow.
Person-Centered, Resident-First Philosophy
Compliance exists to protect residents and service recipients. That stays the point of every recommendation.
Practical Solutions Built for Minnesota Providers
Framed around Chapter 144G, 144A, and 245D — and how MDH surveys and DHS reviews actually work.
Services
How We Help.
Six focused engagements, each built around what Minnesota providers are actually held to.
Eight free checklists across MDH and DHS requirements — open them instantly online, or print them to PDF.
Survey Readiness Checklist
Walk your building the way an MDH surveyor would, section by section.
Resident Rights Checklist
The rights every administrator and caregiver should be able to name.
Admission Checklist
Everything that belongs in the record before day one of service.
Emergency Preparedness Checklist
A practical starting point for your emergency planning review.
245D Licensing Review Checklist
Work your files the way a DHS licensor works them, section by section.
Service Recipient Rights One-Pager
The 245D rights your staff should be able to explain without notes.
IAPP Starter Template
A structure for individual abuse prevention plans that stay person-specific.
Incident & Maltreatment Reporting Cheat Sheet
Who reports what, to whom, and how fast — on one page.
Testimonials
In our clients' words.
Feedback from Minnesota providers we've supported through surveys, licensing reviews, and openings.
4.943 reviews
Amina Warsame
Assisted living · Brooklyn Park
3 weeks ago
we had our first 144G survey coming up and honestly i was losing sleep over it. Mohamed came out did a mock survey and found stuff i never would have caught, our service plans were missing signatures going back months. Survey day we had ZERO correction orders. cant recommend enough
Abdirahman Nur
Assisted living with dementia care · Eagan
a month ago
Been in this business 22 years and I've worked with a lot of consultants. Most of them hand you a binder and disappear. These folks actually walked the building with me, sat with my nurses, and explained what the surveyor is looking for and why. Big difference.
Hodan Farah
Home care agency · St. Paul
2 months ago
Helped us get our comprehensive home care license from start to finish. Very responsive, always answered my calls even on weekends when I was panicking about paperwork. Thank you!!
Yusuf Osman
245D provider · Richfield
2 months ago
we got hit with a correction order after our licensing review and i had no idea where to start with the plan of correction. they rewrote our whole policy set, retrained my DSPs on incident reporting, and the licensor accepted the POC first submission. lifesavers
Ismail Jama
Adult foster care · Maple Grove
5 months ago
Very knowledgeable, no complaints about the quality of the work. Only thing is turnaround took a little longer than I expected on the policy manual, about 3 weeks instead of the 2 we talked about. They kept me updated though and the finished product was solid. Would still use them again.
Deqa Abdullahi
Assisted living · Duluth
5 months ago
I am a new administrator and was completely overwhelmed. The coaching sessions were worth every penny. Mohamed has a way of explaining the regulations that makes sense instead of making you feel stupid for asking.
Mohamud Hersi
245D basic support · Minneapolis
6 months ago
opened my program with their help. licensing app, policies, all of it. what i appreciated most is they told me straight when my original plan wasnt going to work instead of just taking my money
Khadija Elmi
Adult foster care · Bloomington
7 months ago
Great people. They came to my house, did a full file review, and gave me a list I could actually work through. Everything was explained in plain language.
Abdiwali Sheikh
Integrated community supports · Woodbury
7 months ago
ICS is confusing because the housing piece and the service piece are separate and nobody at the state explains it well. These guys did. We restructured our leases and our service documentation and our last licensing review went clean.
Ifrah Guled
Day & employment services · Fridley
8 months ago
The staff training was excellent. My team came out of the Positive Supports session actually talking about it in the break room, which never happens with trainings. Documentation quality went up almost immediately.
AM
Ayaan Mohamed
Memory care · Plymouth
8 months ago
Our dementia care designation paperwork was incomplete and we didnt even know it. Caught before MDH did. Thats worth a lot.
HA
Hussein Aden
Community residential services · Savage
9 months ago
Second group home opening with them now. First one went so smooth I didnt even think about doing it myself this time.
FA
Farhia Ali
Home care agency · Burnsville
9 months ago
Responsive, professional, and they know 144A inside and out. We had a complaint survey come out of nowhere and they were on the phone with me within the hour helping me get organized.
BO
Bashir Omar
Assisted living · Rochester
10 months ago
Solid consulting. Pricing was a little higher than the other quote I got but you get what you pay for I guess. The mock survey report was extremely detailed, 30 something pages with citations to the actual statute.
FH
Fatima Hassan
Individualized home supports · Eden Prairie
10 months ago
worked with us on our IAPPs which were basically copy paste for every person before. now theyre actually individualized like theyre supposed to be. our licensor commented on it
SA
Said Abdi
245D provider · Anoka
11 months ago · Edited
Came in after we had a rough licensing review. Rebuilt our documentation system and trained our DMs. A year later we are in a completely different place. Updating this to say we passed our follow up with no findings.
ZY
Zamzam Yusuf
Adult foster care · Maplewood
a year ago
Very patient with all my questions. I run a small home and I was worried they would only want the big companies but they treated me the same.
OJ
Omar Jama
Community residential services · Columbia Heights
a year ago
honest people. thats the main thing. they told me i didnt need one of the services i asked about
UD
Ubah Dirie
Assisted living · Mankato
a year ago
We used them for our emergency preparedness plan and resident rights training. Both delivered on time and the training materials were things my staff could actually reference later instead of a slideshow nobody keeps.
LH
Liban Hirsi
Day services · Shakopee
a year ago
Good experience overall. Would have liked a bit more follow up after the audit but when I reached out they got back to me same day.
SM
Sagal Mohamud
245D intensive supports · St. Louis Park
a year ago
They understand the DHS side, not just assisted living. That was important to me because most consultants in this state only know 144. Big difference talking to someone who has actually run a program.
AI
Ahmed Ismail
Home care agency · Edina
over a year ago
Straightforward, knew the regs cold, got us licensed. No drama.
NB
Nasra Barre
Integrated community supports · Roseville
over a year ago
i called on a friday afternoon expecting a voicemail and a real person picked up. that pretty much tells you what working with them is like. we did a full compliance audit and a policy rebuild and both were done right
Suad Warsame
Assisted living · Blaine
2 weeks ago
our uniform disclosure and service agreements were outdated and i didnt even realize it until they did the file review. everything is fixed now and honestly i sleep better
Guled Abdi
245D basic support · Brooklyn Center
3 weeks ago
Straight shooters. We had a licensing review scheduled with 5 weeks notice and they built us a whole prep timeline. Passed with one minor finding that we corrected on the spot.
Halima Nur
Adult foster care · Brooklyn Park
a month ago
I have had my license for 9 years and never had someone explain the 245D requirements this clearly. My staff files are finally organized the way the licensor wants to see them.
Mustafa Ali
Individualized home supports · Crystal
a month ago
young company owner here, first time doing this. they didnt talk down to me at all. walked me through the whole 245D application and my program is open now alhamdulilah
Rahma Osman
Home care agency · Apple Valley
a month ago
We failed to catch a background study issue and it almost cost us. They caught it during the audit, walked us through the NETStudy piece and how to document it. Very thorough.
Abdullahi Warsame
Community residential services · Inver Grove Heights
2 months ago
Been running homes since 2011. These are the first consultants I've had who actually knew the difference between what the rule says and what the licensor is really going to ask for. That is worth paying for.
Muno Hassan
Assisted living with dementia care · Woodbury
2 months ago
Very professional. They did our dementia care training and the resident rights refresher. My staff actually engaged with it instead of sitting on their phones.
KA
Kaltun Aden
245D provider · Champlin
2 months ago
policy manual was worth it by itself. everything cross referenced to the statute so when the licensor asks where is your policy on X i can find it in 10 seconds
FW
Farah Warsame
Day services · Golden Valley
3 months ago
Good work, fair price. I would have liked the final report a couple days sooner but the content was strong and they were upfront when things slipped.
SI
Sahra Ibrahim
Home care agency · Coon Rapids
3 months ago
Mock survey was the best money we spent all year. They found 11 things. MDH found none.
IM
Ilyas Mohamed
Integrated community supports · Blaine
4 months ago
we had two licensors telling us different things about the housing piece and these guys got us a clear answer with the citation to back it up. saved us from restructuring for no reason
AS
Amran Sheikh
Adult foster care · Fridley
4 months ago
Kind people, very patient. English is my second language and they never made me feel rushed. They even sat with me on the online forms.
WD
Warsame Dahir
Assisted living · Saint Cloud
5 months ago
144G is no joke and if you are opening now you need someone who has been through it. They had our whole licensure packet clean the first time. No RFI back from MDH.
HJ
Hafsa Jama
Community residential services · Burnsville
6 months ago
our incident reporting was late almost every time. they fixed the process not just the paperwork. thats the difference
IF
Idris Farah
245D intensive supports · Rosemount
6 months ago · Edited
Hired them for a compliance audit and ended up keeping them on retainer. Editing this a few months later, we just went through our review and had zero correction orders for the first time ever.
RE
Ruqiya Elmi
Individualized home supports · Hopkins
7 months ago
They rewrote our CSSP addendums and trained our Designated Coordinator. Huge improvement in our documentation. Highly recommend to any small provider.
AM
Aden Mohamud
Adult foster care · Andover
8 months ago
Knowledgeable and honest. Scheduling took a couple weeks to line up which was the only downside, they are clearly busy. Once we started it moved fast.
SA
Shukri Abdi
Assisted living · Moorhead
9 months ago
greatful for these guys. we are out state and they still came out in person twice. everything was explained in a way my whole team understood
YH
Yasin Hirsi
Day & employment services · Brooklyn Park
10 months ago
Positive Support Transition Plans were our weak spot. Not anymore. Training was practical and the templates they gave us are actually usable.
AB
Anisa Barre
Home care agency · Richfield
a year ago
Called about a complaint survey on a Sunday and got a call back the same day. That alone earned the 5 stars, and the work was excellent too.
Amina Warsame
Assisted living · Brooklyn Park
3 weeks ago
we had our first 144G survey coming up and honestly i was losing sleep over it. Mohamed came out did a mock survey and found stuff i never would have caught, our service plans were missing signatures going back months. Survey day we had ZERO correction orders. cant recommend enough
Abdirahman Nur
Assisted living with dementia care · Eagan
a month ago
Been in this business 22 years and I've worked with a lot of consultants. Most of them hand you a binder and disappear. These folks actually walked the building with me, sat with my nurses, and explained what the surveyor is looking for and why. Big difference.
Hodan Farah
Home care agency · St. Paul
2 months ago
Helped us get our comprehensive home care license from start to finish. Very responsive, always answered my calls even on weekends when I was panicking about paperwork. Thank you!!
Yusuf Osman
245D provider · Richfield
2 months ago
we got hit with a correction order after our licensing review and i had no idea where to start with the plan of correction. they rewrote our whole policy set, retrained my DSPs on incident reporting, and the licensor accepted the POC first submission. lifesavers
Ismail Jama
Adult foster care · Maple Grove
5 months ago
Very knowledgeable, no complaints about the quality of the work. Only thing is turnaround took a little longer than I expected on the policy manual, about 3 weeks instead of the 2 we talked about. They kept me updated though and the finished product was solid. Would still use them again.
Deqa Abdullahi
Assisted living · Duluth
5 months ago
I am a new administrator and was completely overwhelmed. The coaching sessions were worth every penny. Mohamed has a way of explaining the regulations that makes sense instead of making you feel stupid for asking.
Mohamud Hersi
245D basic support · Minneapolis
6 months ago
opened my program with their help. licensing app, policies, all of it. what i appreciated most is they told me straight when my original plan wasnt going to work instead of just taking my money
Khadija Elmi
Adult foster care · Bloomington
7 months ago
Great people. They came to my house, did a full file review, and gave me a list I could actually work through. Everything was explained in plain language.
Abdiwali Sheikh
Integrated community supports · Woodbury
7 months ago
ICS is confusing because the housing piece and the service piece are separate and nobody at the state explains it well. These guys did. We restructured our leases and our service documentation and our last licensing review went clean.
Ifrah Guled
Day & employment services · Fridley
8 months ago
The staff training was excellent. My team came out of the Positive Supports session actually talking about it in the break room, which never happens with trainings. Documentation quality went up almost immediately.
AM
Ayaan Mohamed
Memory care · Plymouth
8 months ago
Our dementia care designation paperwork was incomplete and we didnt even know it. Caught before MDH did. Thats worth a lot.
HA
Hussein Aden
Community residential services · Savage
9 months ago
Second group home opening with them now. First one went so smooth I didnt even think about doing it myself this time.
FA
Farhia Ali
Home care agency · Burnsville
9 months ago
Responsive, professional, and they know 144A inside and out. We had a complaint survey come out of nowhere and they were on the phone with me within the hour helping me get organized.
BO
Bashir Omar
Assisted living · Rochester
10 months ago
Solid consulting. Pricing was a little higher than the other quote I got but you get what you pay for I guess. The mock survey report was extremely detailed, 30 something pages with citations to the actual statute.
FH
Fatima Hassan
Individualized home supports · Eden Prairie
10 months ago
worked with us on our IAPPs which were basically copy paste for every person before. now theyre actually individualized like theyre supposed to be. our licensor commented on it
SA
Said Abdi
245D provider · Anoka
11 months ago · Edited
Came in after we had a rough licensing review. Rebuilt our documentation system and trained our DMs. A year later we are in a completely different place. Updating this to say we passed our follow up with no findings.
ZY
Zamzam Yusuf
Adult foster care · Maplewood
a year ago
Very patient with all my questions. I run a small home and I was worried they would only want the big companies but they treated me the same.
OJ
Omar Jama
Community residential services · Columbia Heights
a year ago
honest people. thats the main thing. they told me i didnt need one of the services i asked about
UD
Ubah Dirie
Assisted living · Mankato
a year ago
We used them for our emergency preparedness plan and resident rights training. Both delivered on time and the training materials were things my staff could actually reference later instead of a slideshow nobody keeps.
LH
Liban Hirsi
Day services · Shakopee
a year ago
Good experience overall. Would have liked a bit more follow up after the audit but when I reached out they got back to me same day.
SM
Sagal Mohamud
245D intensive supports · St. Louis Park
a year ago
They understand the DHS side, not just assisted living. That was important to me because most consultants in this state only know 144. Big difference talking to someone who has actually run a program.
AI
Ahmed Ismail
Home care agency · Edina
over a year ago
Straightforward, knew the regs cold, got us licensed. No drama.
NB
Nasra Barre
Integrated community supports · Roseville
over a year ago
i called on a friday afternoon expecting a voicemail and a real person picked up. that pretty much tells you what working with them is like. we did a full compliance audit and a policy rebuild and both were done right
Suad Warsame
Assisted living · Blaine
2 weeks ago
our uniform disclosure and service agreements were outdated and i didnt even realize it until they did the file review. everything is fixed now and honestly i sleep better
Guled Abdi
245D basic support · Brooklyn Center
3 weeks ago
Straight shooters. We had a licensing review scheduled with 5 weeks notice and they built us a whole prep timeline. Passed with one minor finding that we corrected on the spot.
Halima Nur
Adult foster care · Brooklyn Park
a month ago
I have had my license for 9 years and never had someone explain the 245D requirements this clearly. My staff files are finally organized the way the licensor wants to see them.
Mustafa Ali
Individualized home supports · Crystal
a month ago
young company owner here, first time doing this. they didnt talk down to me at all. walked me through the whole 245D application and my program is open now alhamdulilah
Rahma Osman
Home care agency · Apple Valley
a month ago
We failed to catch a background study issue and it almost cost us. They caught it during the audit, walked us through the NETStudy piece and how to document it. Very thorough.
Abdullahi Warsame
Community residential services · Inver Grove Heights
2 months ago
Been running homes since 2011. These are the first consultants I've had who actually knew the difference between what the rule says and what the licensor is really going to ask for. That is worth paying for.
Muno Hassan
Assisted living with dementia care · Woodbury
2 months ago
Very professional. They did our dementia care training and the resident rights refresher. My staff actually engaged with it instead of sitting on their phones.
KA
Kaltun Aden
245D provider · Champlin
2 months ago
policy manual was worth it by itself. everything cross referenced to the statute so when the licensor asks where is your policy on X i can find it in 10 seconds
FW
Farah Warsame
Day services · Golden Valley
3 months ago
Good work, fair price. I would have liked the final report a couple days sooner but the content was strong and they were upfront when things slipped.
SI
Sahra Ibrahim
Home care agency · Coon Rapids
3 months ago
Mock survey was the best money we spent all year. They found 11 things. MDH found none.
IM
Ilyas Mohamed
Integrated community supports · Blaine
4 months ago
we had two licensors telling us different things about the housing piece and these guys got us a clear answer with the citation to back it up. saved us from restructuring for no reason
AS
Amran Sheikh
Adult foster care · Fridley
4 months ago
Kind people, very patient. English is my second language and they never made me feel rushed. They even sat with me on the online forms.
WD
Warsame Dahir
Assisted living · Saint Cloud
5 months ago
144G is no joke and if you are opening now you need someone who has been through it. They had our whole licensure packet clean the first time. No RFI back from MDH.
HJ
Hafsa Jama
Community residential services · Burnsville
6 months ago
our incident reporting was late almost every time. they fixed the process not just the paperwork. thats the difference
IF
Idris Farah
245D intensive supports · Rosemount
6 months ago · Edited
Hired them for a compliance audit and ended up keeping them on retainer. Editing this a few months later, we just went through our review and had zero correction orders for the first time ever.
RE
Ruqiya Elmi
Individualized home supports · Hopkins
7 months ago
They rewrote our CSSP addendums and trained our Designated Coordinator. Huge improvement in our documentation. Highly recommend to any small provider.
AM
Aden Mohamud
Adult foster care · Andover
8 months ago
Knowledgeable and honest. Scheduling took a couple weeks to line up which was the only downside, they are clearly busy. Once we started it moved fast.
SA
Shukri Abdi
Assisted living · Moorhead
9 months ago
greatful for these guys. we are out state and they still came out in person twice. everything was explained in a way my whole team understood
YH
Yasin Hirsi
Day & employment services · Brooklyn Park
10 months ago
Positive Support Transition Plans were our weak spot. Not anymore. Training was practical and the templates they gave us are actually usable.
AB
Anisa Barre
Home care agency · Richfield
a year ago
Called about a complaint survey on a Sunday and got a call back the same day. That alone earned the 5 stars, and the work was excellent too.